In 2020, there was an explosion in online shopping. Many companies struggled to keep up with customer inquiries and often had a backlog of several days of unanswered questions. Some companies responded by managing customer expectations through automated emails, indicating high volumes and that responses could be expected in a few days. Most companies had to hire more staff to answer customer inquiries, which is often time-consuming, especially since many customers have the same questions, such as store opening hours, etc.
At Game Chang3r, we recommend that companies hire smart assistants.
How is your company planning to handle the increase in online inquiries?
At Game Chang3r, we recommend that companies hire smart assistants. Smart assistants can help by answering customer inquiries. Like a regular employee, a smart assistant can initially respond to standard inquiries such as opening hours. As it gets more training, it can answer more complex questions. Moreover, the smart assistant is always on the job; it doesn’t require overtime pay, and it doesn’t take vacations or sick days. Everyone wants employees who are punctual, hardworking, and fit well into the company culture—Game Chang3r’s smart assistants meet all these criteria. We recommend that the next employee your company hires be a smart assistant. Contact us to learn more about what a smart assistant can do for your company.
Feel free to contact us to learn more about what a smart assistant can do for your company. Book a meeting!